Result Fitness Terms & Conditions
1. Membership
1.1. Your membership will begin on the day you join.
1.2. When paying by Direct Debit, an initial payment will be required to cover the period up
to your first DD payment.
1.3. Your membership is personal to you. You cannot transfer it to another person.
1.4. If RESULT FITNESS or the bank/building society makes a mistake with your direct
debit payment you are guaranteed a full and immediate refund from your bank/building
society.
2. Fees
2.1. You must pay a monthly membership which will be determined by your chosen
membership package.
2.2. Monthly instalments will be due on either the 1st or 15th of each calendar month or
the next available working day by Direct Debit.
2.3. We may change the amount of your monthly payments. If we do we will write to you at
the address you have given us 14 days before the changes take place.
2.4. Monthly fees are payable even if you do not use the centre.
3. Cancelling Your Membership
3.1. Memberships cannot be cancelled prior to the agreed contract length that you have
signed up for and the last payment has been made. A contract may be cancelled once the
final payment has been made; this requires 30 days notice in writing to RESULT FITNESS
(email info@resultfitnessdurham.co.uk).
4. Centre Rules.
4.1. You must comply with the centre rules / etiquette which forms part of this agreement.
4.2. We may change the rules / etiquette at any time. We will post notice of any changes at
the centre.
5. Changing the Agreement.
5.1. We can change the agreement at any time. We will give you 14 day’s notice of this
change in writing at the address you have given us.
6. Facilities
6.1. You are entitled to use the facilities available for your category of membership
package.
6.2. You may have to pay additional charges to use certain other facilities/activities at the
Centre. You can get a list of these from our reception points. We can change these prices
at any time.
6.3. Before using any exercise equipment you must read and sign the Health Commitment
Statement / Physical Activity Readiness Questionnaire, and you will have the option of
undertaking a supervised induction session. We can refuse access to the centre facilities if
we consider your health maybe adversely affected by the use of such facilities. In such
circumstances you will be referred to your GP. 6.4. Centre’s may open later / close earlier during public holiday periods. Facilities may
also close for occasional special events. Notices will be displayed in the centre in advance
notifying customers of any changes. No refunds will be available for these periods.
6.5. We may change the centres opening times or withdraw any of the facilities at any time
if we need them for events, tournaments, exhibitions or other special activities.
6.6. We may need to close a facility or part of it for repair/refurbishment on the grounds of
health and safety or improving customer service. Fitness classes may also have to be
cancelled due to unforeseen instructor unavailability. In the above circumstances we will
use our best endeavours to:
6.6.1. Give as much notice as is reasonably practicable by displaying notices in the
centre.
6.6.2. Arrange for alternative facilities during a period of closure.
6.7. Your membership does not give you priority over other users or guarantee the
availability of facilities.
6.8. RESULT FITNESS management reserve the right to change the activity programme.
Prior notice will be given in the centre relating to activity cancellations or the introduction of
new sessions.
6.9. Promotions do not apply to existing members.
7. Membership Cards
7.1. You must submit your membership card at respective reception points when
accessing facilities.
7.2. If you lose your membership card, a fee may be charged to replace it.
8. Junior Members and Children.
8.1. If you are 16-17 (inclusive) your parent or guardian must sign this agreement on your
behalf. By signing this agreement your parent or guardian agrees to be responsible for
your behaviour and actions at all times and to pay us any amounts that are due on your
behalf.
8.2. When you reach 18 your junior membership will end and you will automatically and
immediately become a full adult member and sign a copy of this agreement.